Frequently asked questions—Mobile devices

Can I complete the online questionnaire using my mobile device?

Yes, the online questionnaire can be completed using a mobile device such as a tablet or cell phone.

The help window is very small. Why doesn't it display its full content?

If you select the help button (?) while the keyboard is open, the help window does not open to its full size. Close the help window by clicking anywhere on the screen and select the help button (?) again to enable it to open full size.

Why can't I print the confirmation page?

Some devices do not have the ability to print. You can take a screen capture or record your confirmation number manually.