Census website
A legitimate Government of Canada website can be identified in several ways. Look for these features:
- The site URL in the browser address bar should end with “.gc.ca”. This suffix is used by the Government of Canada and operated by Government Telecommunications and Informatics Services.
- On the census website home page, you will be presented with an "Apply now!" button. Once you use this button, you will notice the URL in the browser address bar changes to "https://surveys-enquetes.statcan.gc.ca/cap-par/q/en/eqgse44bb3a4b8274dc29686c0dbacc74b1f/p0".
- The security certificate is provided by Entrust and clearly identifies Statistics Canada as the owner of the site.
Text messages
As part of the 2024 Census Test, Statistics Canada is sending text message reminders to households that have not yet completed their questionnaire. The number "236732" is the text message short code used by Statistics Canada to reach respondents.
Phone calls and visits from enumerators
Every census employee will have an identification card with the Statistics Canada identifier, along with their name, job number and photo.
If you want to check a census employee's identity, starting May 6, 2024, you can call the Census Help Line at 1-833-835-2024. For TTY (a telecommunications device for deaf persons), please call 1-833-830-3109. Video relay services (VRS) can also be used.
Mailing cards
A part of the 2024 Census Test, Statistics Canada is sending mailing cards.
Census chatbot
As part of a project to improve the census experience, Statistics Canada has introduced a chatbot on the census website. For more information, please consult the chatbot terms of use.
If you submit a question to the census test recruitment team through the chatbot, you may receive an automated confirmation email from donotreplyemail_nepasrepondre@statcan.gc.ca.
Protecting your privacy
Statistics Canada places the highest priority on protecting the confidentiality of personal and confidential information. For more information on the confidentiality and protection of your personal information, check out Protecting your privacy.