Frequently asked questions—Completing and submitting the online questionnaire
Find answers to your questions about completing or submitting your online census questionnaire.
Frequently asked questions—Accessibility, alternate formats and non-official languages
Is the online questionnaire accessible? Are alternate formats available for the 2026 Census questionnaire? What support is available for people who do not understand English or French? Find the answers to these questions and more.
Frequently asked questions—Technical issues
What do I do if I can't access the online questionnaire? What if the questionnaire freezes during my session? Find the answers to these questions and more.
Frequently asked questions—Mobile devices
Can I complete the online questionnaire using my mobile device? Find the answer to this question and more.