Need an answer quick?
Check out one of our many Frequently asked questions (FAQ).
- 2026 Census jobs: Did you work as an enumerator or crew leader for the 2026 Census? For information on your tax statements, pay stubs, Record of Employment, and more, please refer to: FAQ — 2026 Census jobs
- General information: For information on the importance of the census and its legal requirements please refer to: FAQ — General information.
- Security and privacy: For information on the security of the census and your information please refer to: FAQ — Security and privacy.
General enquiries and comments
Our agents are available Monday to Friday (except holidays) from 8:30 am to 4:30 pm.
Email
infostats [at] statcan.gc.ca (infostats[at]statcan[dot]gc[dot]ca)
Telephone
(toll free) 1-800-263-1136
(international) 1-514-283-8300
If you use an operator-assisted relay service, you can call us during regular business hours. You do not need to authorize the operator to contact us.
Fax
1-514-496-4879
TTY
1-800-363-7629
Media Relations — Media Hotline
613-951-INFO (613-951-4636)
8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday, excluding holidays (opens in a new window).
E-mail: STATCAN.mediahotline-ligneinfomedias.STATCAN [at] statcan.gc.ca (Subject: Media%20Enquiries) (STATCAN[dot]mediahotline-ligneinfomedias[dot]STATCAN[at]statcan[dot]gc[dot]ca)
An immediate response will be provided to media enquiries received on this line during business hours.