General enquiries
Need an answer quick? Check out one of our many frequently asked questions (FAQ) or start a conversation with 2-A, our census chatbot located at the bottom right of the page. You can learn more about how to use 2-A by visiting the Chatbot terms of use.
- 2026 Census jobs: For information on the jobs available for the 2026 Census and the hiring process, please refer to: FAQ — 2026 Census jobs.
- The Online Recruitment Application: For information on completing or submitting your online job application form, or on the recruitment application’s requirements and accessibility please refer to: FAQ — The Online Recruitment Application.
- General information: For information on the importance of the census and its legal requirements please refer to: FAQ — General information.
- Security and privacy: For information on the security of the census and your information please refer to: FAQ — Security and privacy.
Applying for a job?
Statistics Canada is now hiring in select communities. To learn more and to apply for a job, please visit Census jobs in select northern and remote communities.
If you require assistance to complete your online job application form, please call the Census Recruitment Help Line toll-free number at 1-833-830-3106, or the Teletypewriter (TTY) service line at 1-833-830-3109.
Please note that the purpose of this help line is to address questions related to completing your online recruitment application.
Media Relations — Media Hotline
613-951-INFO (613-951-4636)
8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday, excluding holidays (opens in a new window).
E-mail: STATCAN.mediahotline-ligneinfomedias.STATCAN [at] statcan.gc.ca (Subject: Media%20Enquiries) (STATCAN[dot]mediahotline-ligneinfomedias[dot]STATCAN[at]statcan[dot]gc[dot]ca)
An immediate response will be provided to media enquiries received on this line during business hours.