Need an answer quick?
Check out one of our many Frequently asked questions (FAQ) or start a conversation with 2-A, our census chatbot located at the bottom right of the page. You can learn more about how to use 2-A by visiting the Chatbot terms of use.
- Completing your questionnaire: If you have received an invitation letter, please visit Census collection in select northern and remote communities to complete your census. If you need assistance, please refer to: FAQ – Need help with your questionnaire?.
- 2026 Census jobs: For information on the jobs available for the 2026 Census and the hiring process, please refer to: FAQ — 2026 Census jobs.
- The Online Recruitment Application: For information on completing or submitting your online job application form, or on the recruitment application’s requirements and accessibility please refer to: FAQ — The Online Recruitment Application.
- General information: For information on the importance of the census and its legal requirements please refer to: FAQ — General information.
- Security and privacy: For information on the security of the census and your information please refer to: FAQ — Security and privacy.
Questions about completing your census?
If you have received an invitation letter, please visit Census collection in select northern and remote communities to complete your census.
If you require assistance related to completing the census or census collection activities, please contact the Census Help Line.
- Toll-free number: 1-833-314-3652
- TTY (only for persons who have a hearing or speech impairment): 1-833-830-3109
Video relay services (VRS) (opens in a new window) are available for use.
You can also contact us at any time via our online 2026 Census form (opens in a new window), and we will get back to you as soon as possible.
Applying for a job?
Notice: The Census Recruitment Help Line is currently experiencing a high volume of calls. Thank you for your patience, and we apologize for any inconvenience.
Please note that inquiries about application status will not receive a response. For timely information and guidance, we encourage applicants to consult Frequently asked questions.
Statistics Canada is now hiring across Canada. To learn more and to apply for a job, please visit Census jobs.
If you require assistance to complete your online job application form, please call the Census Recruitment Help Line toll-free number at 1-833-830-3106, or the Teletypewriter (TTY) service line at 1-833-830-3109.
Please note that the purpose of this help line is to address questions related to completing your online recruitment application.
Media Relations — Media Hotline
613-951-INFO (613-951-4636)
8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday, excluding holidays (opens in a new window).
E-mail: STATCAN.mediahotline-ligneinfomedias.STATCAN [at] statcan.gc.ca (Subject: Media%20Enquiries) (STATCAN[dot]mediahotline-ligneinfomedias[dot]STATCAN[at]statcan[dot]gc[dot]ca)
An immediate response will be provided to media enquiries received on this line during business hours.