Contact us

General enquiries

Need an answer quick? We have many frequently asked questions (FAQ) available:

If you haven't found the answer to your question or require assistance to complete your online job application, please call the Census Recruitment Help Line toll-free at 1-833-830-3106. Before calling, please gather your current email address and contact information for two people (references) who have supervised you or know your work.

Respondents with access to TTY (for persons who have a hearing or speech impairment) should call 1-833-830-3109. Video relay services (VRS) can also be used.

Media relations

Media Hotline: 613-951-INFO (613-951-4636)
8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday, excluding holidays.

E-mail: STATCAN.mediahotline-ligneinfomedias.STATCAN@statcan.gc.ca

An immediate response will be provided to media enquiries received on this line during business hours. Please note that your e-mails must clear a firewall before arriving in our inbox; some delays may occur.